Don’t be bullied by your Telco..

June 15th, 2016

   Major carriers used the threat of the upcoming “copper cut-off” to approach Captivate On Hold. As a business with one foot firmly in the technology camp we were able to sort our own cost effective solution for telephony on the NBN once it arrived in Burswood, Western Australia. The following is an exerpt from […]

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Content Is King!

June 15th, 2016

Which TV station would you tune into? Channel AB – Interesting programming with no advertising. Channel AC –Targeted programming that interested you and some ads targeted to your needs? Channel AD – A station where there was nothing of interest to watch but lots of adverts one after another? TV stations place their advertising in […]

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The caller experience case study you need to know about

June 15th, 2016

Captivate’s unique, world leading Cloud On Hold technology can report On Hold usage on BroadSoft’s BroadWorks based platforms. For this example we chose a US client using our service through BroadWorks Hosted PBX, delivered by MetTel. The end user is a specialist medical consulting group based in New York. What we know- Over a 153 […]

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IVR & Auto Attendants

November 16th, 2015

IVR & Auto Attendants Deliver the best experience to your inbound callers – our IVRs are designed and tested to be clear, efficient and user-friendly to prevent caller drop outs and increase customer retentions.   Professional Copywriting Direct callers fast and effectively with our IVR scripts, on hold messages, menu prompts and call flow directions. […]

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OnLine In-Store

November 16th, 2015

OnLine In-Store Retail audio marketing and customised audio promotions for retail and hospitality environments.Retail audio marketing and customised audio promotions for retail and hospitality environments   Your Own Radio Station Your company’s unique promotions and information are added to the mix, letting you advertise strategically and effectively to customers already interested in your product.   […]

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How It Works

November 16th, 2015

How It Works Using the internet, Captivate OnHold makes your on-hold message updates, IVR and auto attendant needs fast, effective and easy.   Our Technology Our software technology is compatible with any PC or server in your office. All you need is a soundcard and internet connection. PC space requirements are minimal ensuring the PC […]

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TIPT – Dynamic On Hold Messages

November 16th, 2015

Dynamic On Hold Messages on TIPT/BroadWorks Captivate On Hold offers the only daily updating on hold messaging service available in the world. The fastest expanding hosted telephony platform in Australia is Telstra’s TIPT – Telstra Internet Protocol Telephony. Captivate On Hold foresaw the challenges hosted telephony posed to On Hold Marketing Messages (MoH) some time […]

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On Hold Messages – Hosted PBX

November 16th, 2015

On Hold Messages for Hosted/VoIP Platforms and PBX Captivate On Hold offers the only daily automatic updating on hold messaging service available in the world.   Captivate On Hold’s patented solution delivers an integrated dynamic service to any VoIP, IP or PBX platform. No need for USB’s or digital players our on hold message solution […]

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Voice Products

November 13th, 2015

Voice Products Create a cohesive and effective voiceover campaign across all of your communication platforms.   Corporate Audio Interactive Voice Respondent (IVRs), Auto-attendant, Corporate Videos, YouTube Videos, Training Modules and In store Installations.   Media Audio TV and Radio voiceovers.   Web Audio YouTube videos, Viral Campaigns, Webinars, Podcasts and Web Tutorials.   Voice Talent Our […]

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Real Estate – Getting More Feet Through The Door

November 13th, 2015

A Unique Opportunity When potential buyers call in to a real estate office, you have a small but powerful window to inform them of all the news and properties on offer.   This is a unique opportunity to differentiate your agency from your competitors with date sensitive home open listings. It shows sellers you go […]

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