Captivate On Hold recognises that callers prefer not to be On Hold however the nature of schools is such that sometimes it can take some time to locate the required staff member and that office staff are often on the phone, so incoming callers do have to wait. Captivate offers optional free content items between School promotions, these simply replace the music with something which is interesting, informative and entertaining and which change daily. These include (good) news, weather and sports headlines, new technology and On this Day in History.
To be perceived as a technologically advanced school or college which invests in communications and is perceived as caring for waiting callers, Captivate On Hold is a simple and cost effective service which can also answer FAQ’s – saving staff time.
Catholic Education office has negotiated an attractive rate for schools and Colleges.