IVR & Auto Attendants

Deliver the best experience to your inbound callers – our IVRs are designed and tested to be clear, efficient and user-friendly to prevent caller drop outs and increase customer retentions.

 

Professional Copywriting

Direct callers fast and effectively with our IVR scripts, on hold messages, menu prompts and call flow directions.

 

Voice Over Artists

Choose from our professional voice talents to record your IVR and present a cohesive audio brand package for your company.

 

Better Brand Experience

 Use IVR to deliver answers to inbound callers fast and effectively enhancing their brand experience and increasing caller retention rates.

 

Update Scripts Fast and Easy

Our system works using the internet (no hardware or plug-ins required) which means your script updates can be implemented within an hour.

 

Wide-Ranging Codec Support

IVR and auto attendant recordings can be produced in any format you require including WAV, ALaw, ULaw, PCM, AIFF or MP3

 

Compatibile with all major systems

Our auto attendant and IVR technology integrates with all analogue, digital, VoIP and hosted IP Telephony systems including Avaya, Nortel, Cisco, Aestrix and Broadsoft plus more.