Captivate have tailor made the world's only dynamic on hold messages system developed for the modern marketer. In 2001 Captivate On Hold set about answering the growing demand for a non-repetitive, automated on hold service. The dynamic, fully managed and patented on hold solution is in use today by over 3,500 clients worldwide. 14 years later Captivate’s investment in research and development enables the continually updated software to deliver dynamic MoH to all advanced voice platforms including Cisco, Avaya and BroadWorks. The unique software solutions provided by Captivate present MoH as a loop that callers hear from a different point every time they are placed on hold. Additionally there is no practical limit to the length or number of messages, making it ideal for large call volumes.
Create a cohesive and effective voiceover campaign across all of your communication platforms.
Captivate On Hold deliver the MoH audio to callers from a different point every time they are placed on hold.
Using Captivate’s advanced On Hold solution with your voice platform is an easy value-add
Savvy marketers and caller experience aficionados worldwide are demanding the ability to keep MOH fresh and automatically up to date with current campaigns.
The Captivate solution provides leading edge, quality MOH functionality on any scale.
the right solution
from the added value
Captivate OnHold’s product has enabled us to consolidate our business practices to one company for our needs
Every month we need updated on hold messages and Captivate On Hold continually deliver a fast and efficient service without delay.
In our business staying current is important. With Captivate’s technology it’s really easy for us to stay ahead of our competitors by updating our marketing messages on a monthly basis.
During the floods of 2010/2011 we were able to regularly update the Council’s on hold message with new flood relevant information as it occurred thanks to the valuable support of Captivate OnHold.